Manage users, billing, renewals, staff, payments, reminders, and operations from one powerful CRM platform built for ISP businesses.
Active Users
Collection Rate
We build specific operations pipelines for broadband companies to scale up without growing administrative costs.
Comprehensive client profile tracking, data records, plan allocations, bandwidth statuses, and network connection diagnostics.
Auto-generate invoices, compute franchise shares, set dynamic billing cycles, tax metrics, and automatically activate renewals.
Dispatch tasks to field engineers, record payment collections on-site, log network diagnostics, and manage system administrators.
Seamless integration with credit cards, debit cards, UPI, internet banking, and direct mobile wallet integrations for instant checkouts.
Reduce churn rates using automatic expiration alerts sent via SMS, email, and mobile push notifications to prompt user action.
Get instant clarity into monthly recurring revenue, operational costs, outstanding collections, renewal rates, and ticket resolutions.
Promote your own ISP business brand on the Google Play Store and Apple App Store, customized under your colors and company logo.
A highly scalable architecture that handles thousands of concurrent payment requests, operations logging, and automated reminders without bottlenecking.
Field agents can log job orders and review payments on-site even when client routers are down, auto-syncing as soon as connectivity resumes.
Different users need different interfaces. APEX CRM provides custom dashboards tailored for every level of your business operations.
The top-tier command center designed for business owners, multi-branch owners, or developers. Monitor global metrics, configure system integrations, manage licenses, and oversee franchise allocations from a unified gateway.
Designed for local ISP managers and owners. Run daily broadband operations: handle subscriber lists, monitor router integration parameters, assign field engineers, resolve support tickets, and run invoice cycles.
A mobile-optimized workflow dashboard for technicians and field collection agents. Receive service tickets, navigate to locations, check client router connection line details, collect payments on site, and upload completion proofs.
The client interface. Empower your broadband subscribers to view active connection dates, pay online via integration, download transaction invoices, change subscription tiers, and submit query tickets.
See how simple it is to convert manual spreadsheets into a high-performance automated billing pipeline.
Seamlessly import existing broadband clients and define customizable speed packages and rates.
Invoice engines auto-create bills and deploy push reminders via SMS and Email prior to renewals.
Subscribers pay instantly online or direct to dispatch staff equipped with payment apps.
Review automatic ledger reconciliation, track ticket resolution times, and review business growth stats.
All customer records, database configurations, and transaction logs are stored inside isolated, encrypted databases to shield user privacy.
Prevent data exposure. Custom access settings ensure field agents only see billing assignments, while financial metrics stay restricted to managers.
Comprehensive system tracking. Log login attempts, IP locations, package creations, and manual billing updates to identify operational deviations.
Drop us a line to discuss your user count, custom white-labeled requirements, and receive a guided tour of the APEX CRM system.
sales@apexcrm.in
Innovate Hub, Sector-62, Noida, UP, India
Thank you for contacting us. An APEX CRM ISP onboarding consultant will reach out to your business within the next 2 hours.
Last updated: June 4, 2026
APEX CRM processes network diagnostics and subscriber data solely to automate billing operations. All client details are securely isolated per franchise database partition.
We do not store complete payment credentials on our server gateway. All checkouts are processed via PCI-DSS compliant partner networks.
Operational audits and error logs are stored temporarily to ensure high software performance and diagnose connection issues.
Last updated: June 4, 2026
Licenses are allotted to ISPs per active customer count. Exceeding tier limitations requires upgrading billing packages.
The ISP assumes responsibilities for all regulatory agreements regarding customer contact via automated SMS reminders and email notices.
APEX CRM serves as a gateway logic system. We assume no liability for router downtime, network faults, or fiber outages.